Project Role & Leadership
I took over design ownership of a product and led a build from PRD to POC prototype in my first 8 weeks.
In my role as Principal Product Designer, I was brought on to lead design efforts for Xpanse’s second product pillar — a portal to serve the needs of the Loan Officers’ workflow. Though this product fit in our B2C suite (ultimately serving the needs of borrowers) our target buyer was lender organizations. It was one of the many nuances I uncovered over the course of this project.
My directive was to define the initial roadmap with product management and engineering, guide all aspects of the product design team’s involvement, staff the effort with the right amount of UX support, synthesize any available user research, align the team’s goals with key stakeholders, integrate the UX team efforts with those of cross-functional partners, and ensure the product was designed to meet our strategic goals.